Quality is a matter of principle for insurance services, as in this case it predetermines the existence of the service itself. Insured accident is always a trouble at least; hence, it requires accurate and professional actions from the insurer.
Therefore Uzbekinvest Company gives great importance to assuring the high quality to services delivered to gain clients’ confidence and loyalty. We strive for building customer-oriented business, with high quality standards of insurance products and services, guaranteeing reliable and stable insurance protection.
Exactly for this purpose, having realized the necessity of continuous development and improvement, in 2004 Uzbekinvest Company, the first among Uzbek insurance companies, assured compliance of quality management system to international requirements and successfully passed certification audit to ISO 9001:2000 standard.
Standard ISO 9001:2008 as a basis for quality system was not an accidental choice, as standard ideology - “continuous improvement and development aimed at satisfying client’s needs” fully corresponds with strategic goals and vision of Uzbekinvest. Quality management system is oriented, first of all, to preventing faults in Company’s activity, as the price of correcting the mistakes committed is incommensurably higher.
In 2007 Uzbekinvest launched the second certification cycle that demonstrated its commitment to quality principles. SGS Tashkent Ltd Company has been chosen as a certification body. SGS group (Societe Generale de Surveillance S.A., Switzerland) is a world leader in the fie